Q. What time is check-in and check-out from?
Check-in is from 3:00 PM to 9:00 PM and check-out is until 10:00 AM.
Q. Can I keep my luggage at the hostel before check-in and after check-out?
We do have luggage keeping service, but please let us know in advance if you are considering. (Reception is open from 9:00 AM)
Q. What do I need to be able to check-in?
We ask all our guest to show their ID when checking in. If for some reason you cannot show your ID when checking in we may decline your request to stay with us for the safety of other guests and our staff. We ask for your understanding.
(Note: we do not have any age limit for our guests)
*To prevent the spread of COVID-19 and other infections, we ask that all guests take temperature checks and sanitize their hands upon arrival. We will refuse the entry of guests who have a fever or not feeling well.
Otohaya Bessou respectfully ask all the guests to cooperate with our health and safety measures related to the coronavirus. We appreciate your understanding and cooperation.